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Subject: Sam & Staff
Date: Wed, 25 Sep 2002 12:32:55 -0400 From: gail.d.bouffard@verizon.com To: samgauto@samscars.com My sister and I started out a couple of weeks ago looking for a car. I already knew what I had in mind, a Camry. I went on the internet and saw 2 Camry's at 2 different dealerships. I went to the first one because it was close to my office and spent 2 hours to no avail due to price. I was quoted a price and the salesman said I was in his range. We stayed, made out paperwork and took the car for a test drive. When the salesman came back from talking to his manager it was 5,000 over my offer. My sister and I then left. I was very aggravated at that point. Second dealer, was Sam's, I must say when I got there I was very irate
from the other dealership and Sam was so helpful in calming me down.
I told him what I went through, we spoke a while and then I told him I
was interested in a Camry I saw on his web site. I then told him
the price I was able to afford and right away I asked him if I was in the
ball park and he said yes and took us to his office.
I work for a very large communication corporation and all the people
are aware of the service and helpful staff that Sam has.
Thanks to all,
Gail Bouffard
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