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-------- Original Message --------
Subject: RE: Ford Power Pedals
Date: Tue, 23 Oct 2007 15:36:41 -0400
From: Bill Cromer <bill@rmcfam.org>
To: Mark Giammalvo <samgauto@samscars.com>


Mark,

I really do appreciate your reply. Just today I called the Service Manager
at our local Mercury dealer (not where I bought the used car from) and he
said he would do a 30 minute exploration for $45 and he expected repair
would be around 2 to 3 hundred dollars. (no promises of course!)

Ours moves about a half-inch each way - as if a plastic gear tooth broke off
and jammed the drive. Fortunately it is stuck in the "out" position which
is how my wife needs it, - and it is her car. I drive it when we go on long
trips, but a short trip with me driving yesterday did not seem too bad when
I moved the seat back a little farther.

It really is a shame that companies that sell cars with known "likely" early
maintenance failures don't stand behind them. That part probably cost Ford
$50.

Your input has convinced me not to place myself in harms way and end up with
the $625 situation you describe.

Thanks for being there and responding, even though you knew there was
nothing in it for you. We need more folks like you.

Bill Cromer
Punta Gorda, Florida



-----Original Message-----
From: Mark Giammalvo [mailto:samgauto@samscars.com]
Sent: Tuesday, October 23, 2007 3:12 PM
To: bill@rmcfam.org
Subject: Ford Power Pedals


Hello Bill,

We did have an Explorer with that problem, but during a sales
negotiation, the buyer decided to by the vehicle as is with it "stuck:"
as yours is.

The plastic worm gear fails on those. I believe the unit is sold as an
assembly from Ford. I think the Ford Dealer quoted us 425.00 for the
part plus 200.00 labor.

Good luck.

Mark Giammalvo
Sam Giammalvo's


 

 
Sam Giammalvo's Auto Sales, Inc.
1476 Purchase Street
New Bedford, MA 02740
Phone: (508) 999-3213
 
e-mail: samgauto@samscars.com
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